- Skilled Craftsman & Trade Services
- Certified Building Contractor — Can Provide Architectural Plans, Permits & Project Supervision
- Low Voltage Systems Installation (security, lan, wireless and lighting systems)
- Carpentry, Plumbing, Electrical, HVAC, Structural & Mechanical Services
- Painting, Knockdown, Ceiling Tile and Ceiling Repair
- Urgent Repair & Remediation Services
- Construction Buildouts & Remodeling
- Project & Construction Cleanup
Full Service Provider
We are a licensed, bonded and insured General Contractor (CBC #1258269) with over twenty years of experience in the maintenance and construction industries.
SMG provides Janitorial, Skilled Craftsman & Trade Services, as well as, other Special Project Services to a vast number of clients and their facilities throughout the State of Florida. SMG possesses the financial and human resources to easily undertake any influx in demand for our services. We are also the preferred vendor for businesses that require a “high” level of quality, security and professionalism. Nightly, we service over a thousand (1000) governmental facilities, office buildings, bank branches, headquarters buildings, commercial facilities, and retail locations.
Customer Service Department
Excellent customer service is vital to maintaining the strong, long-term relationships that we have developed with our clients. SMG’s customer service department is strictly devoted to continuously communicating with our clients and responding to any special needs that they may have. We pride ourselves on going above and beyond our clients’ expectations. This commitment to quality and lasting customer relationships is at the core of everything we do.
Technical Training For Staff
SMG prides themselves on the depth of technical training provided to the staff at all levels of the organization. Not only do we purchase leading edge computers and communications equipment, we also utilize state-of-the-art “green certified” equipment and we thoroughly train our staff on its usage. Fully understanding our processes and response protocols is an essential part of the SMG certification program and has been a major contributor to the success of our business. The investments made in the knowledge base and technical skills of our staff are major differentiators when comparing us with our competitors.
Emergency Response Teams
SMG is one of only a handful of companies in this part of the country that offers emergency response service on a 24/7 basis. These days, most companies are trying to suggest that “Emergency Response” means someone will call you back within 24 hours. At SMG, we have staff (in Florida not overseas) that man our emergency response lines 24 hours per day 365 days per year so that we can quickly dispatch emergency crews to your location and resolve your crisis.
Certified Building Contractor (CBC#1258269)
As a certified building contractor, we can manage all of your project needs. From basic, small damage repair, to full architectural designing, planning, permitting and project management, we can manage your construction project through to completion. If your facility needs HVAC, plumbing, electrical, carpentry or finishing work, don’t take a chance on the yellow pages or the internet to be your guide. Use the company that has a long established track record of quality excellence and customer satisfaction = Use SMG.
Biological/Hazardous Materials Cleanup & Disposal
Our staff is trained in identification, remediation and disposal of potentially hazardous materials. All biological and chemical hazards must be disposed of properly in order to prevent environmental contamination and extraneous liability. Our crews have the protective equipment, chemicals and know-how to handle your emergency. Note – we cannot dispose of potentially radioactive substances.
Senior Management Inspections
Our senior management visits all of our customer locations and they perform frequent surprise inspections of the facilities to ensure that the quality of service at every location is up to the SMG standard. Each facility is graded and a completed inspection form is digitally generated and automatically shared with the field manager assigned to that location. If attention to detail is needed, the assigned supervisor is given 24 hours max to work with his/her team and remedy any failure noted on the inspection form.
Full Background Checks
Because we service so many governmental facilities, banking institutions, airports, courthouses, highly secure office buildings, and even penitentiaries, an E-verified background check is performed to establish federal work eligibility on all potential SMG employees. Our staffing and also those of our subcontractors, are all W2 employees. We are bonded, licensed and insured and we can even assist your company with obtaining background checks and badges or biometric scanning systems for your existing staff and new hires.